How do I receive my digital files?
There are a few options regarding how you get your shiny new digital copies of your old analog media. 1. We supply a [...]
Can I drop off my order?
Yes. You are very welcome to drop your memories to us anytime Monday to Friday 9am to 5pm. Our National Processing Centre is [...]
What formats do you convert?
Reelbox converts the following formats: Home Movie Video tapes: VHS, VHS-C, Betamax, 8mm, Hi8, Video8, Digital8, MiniDV, MicroMV Broadcast Video tapes: DVcam, HDminiDV, [...]
Is there a pickup service option?
Yes. The two options to get your media to us are essentially mail in or drop in. The pick up service is available [...]
How long will my order take?
Current Workload:Ā Standard Load Standard Load Turnaround Times Our standard load turnaround times areĀ 2-4 weeksĀ from arrival of your order. We always do our [...]
Can I edit my newly digitised MP4 video files?
Yes you can. You can simply rename your files on your computer OR copy your files to other locations. In fact we recommend [...]
Why is your pricing so cheap compared to other companies?
We have spent the past 17 years developing quality methods of media digitisation. Weāre pleased to tell you now that these methods [...]
